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Heads up if you are contemplating upgrading to Office 2010 and you integrate ACT! and Outlook.

We are approaching the launch of ACT! by Sage 2011 (more about that in the next few days) which will better support Outlook 2010 (but only the 32 bit version, not the 64 bit version), including Contact sync (holy smokes – it’s about time!)

What to do in the meantime, as Microsoft has recently released Office 2010?  Here are some pointers on the state of integration;

ACT! 2010 was created prior to the release of Office 2010.  You won’t find Office 2010 in the specifications list for ACT! 2010 or for any prior version of ACT!  Hence you’ll find only limited ability to integrate :

• When you click on Tools, Preferences and look for Email systems ACT will not detect Outlook 2010
• It is not possible to turn on calendar integration with Outlook 2010
• You will not be able to Export to Excel 2010
• You won’t be able to detect Word 2010 as your word processor.

However it is possible to download a new preferences file and have the following capabilities in Outlook 2010 (KB info is available  from Sage) :

• Send email from ACT using outlook 2010
• Record Email history
• Quick Attach
• Attach to ACT Contacts

In a nutshell: limited integration between ACT! 2010 and Office 2010; this will be reason enough for some of you to upgrade to ACT! 2011 – though there are lots of other benefits to upgrading; there is no integration with the 64 bit version of Office 2010.